Important Information
Policies
To help make your stay at Pousada Tranquilandia Village in Canoa Quebrada as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to preserve a peaceful stay.
Check-In and Check-Out
Check-in usually takes place in the afternoon, with check-out scheduled for the morning. Exact times may vary by reservation.
Identification and Age Requirements
Valid identification is required at check-in. Age requirements follow local accommodation regulations.
Smoking Policy
Smoking is limited to designated outdoor areas to maintain comfort throughout the property.
Pets
Pet acceptance is not clearly defined and should be confirmed before arrival.
House Rules
Guests are expected to respect quiet hours and the tranquil nature of the pousada, particularly during evening and nighttime periods.